Q:
Would you please give some information on shipping mode and charges?
Normally we send through courier, or post upon request from clients.
Q:
Do you have ISO 9001, CE ?
Yes, the production processes are certified with ISO 9001 and EN ISO 13485 standards. CE marks are available for a wide range of orthopedic products.
Q:
What is the minimum order that we can place?
We expect your minimum orders to be at least US$1000. However, we understand that customers need to place smaller sample orders in the beginning to test market the products. Samples against cost are available on request.
Q:
Can I buy products not shown but similar to your catalogue?
Of course you can, just send us pictures or samples. But this takes a little longer time for delivery.
Q:
Do you have stock for listed products, or are they newly produced?
Generally, we have stock for standard listed products, which are produced monthly. However, it depends on our current sales conditions. We suggest asking our sales representatives for accurate, real-time inventory information.
Q:
Are customized product designs supported?
Yes, custom modifications and specialized designs can be accommodated. Detailed specifications, technical drawings, or reference samples will be required for review.